FAQ

How many treatments do I need?

I often joke with clients that I would prefer not to see you if it means that you are well! Though of course come for some treatments to relax.

The amount really does vary from person to person but as a general guide if you have been suffering from a long term condition it is likely that you will need a course of treatments (ideally weekly) to ‘get the ball rolling’. I then suggest to clients if or when they notice an improvement in their well being or energy levels to try spacing it out. Always mindful of the cost, I’m not in the habit of taking money for something that you aren’t benefiting from and as a rule of thumb I think you should notice from the onset a feeling of well-being, relaxation or enjoyment from the treatment is it going to benefit you in some way.

What is your cancellation policy?

I ask that you provide me with  a 24 hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice I am often unable to fill that appointment slot. This can mean that other clients may miss the chance to receive services they need. For this reason, you will be charged for your treatment, unless I can fill your slot.  I will do my best to give you plenty of notice should I need to cancel (this is very rare) as I understand how disappointing it can be to be looking forward to , or in need of a treatment, and it is no longer possible. In cases of snow and ice, please do not risk your own safety trying to make an appointment, we will reschedule and there is no cancellation fee.

Inappropriate Behaviour Policy

Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation or request otherwise will result in immediate termination of your session and a refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session Depending on the behaviour exhibited I may also file a report with the local authorities if necessary. Treat me with respect and dignity .

What happens if I am late?

I understand that issues can arise that may cause you to be late for your appointment. However, I ask that you call to inform me if this occurs so that I can do my best to accommodate you. Appointment times are reserved for each client, so oftentimes I cannot exceed that reserved time without making the next client later. Cor this reason, arriving after your appointment time may result in loss of time from your treatment so that you session ends at the scheduled time. Full service fees wil be chaged even when sessions are shortened due to late arrival. In relaturn I will do my best to be on time and if unable to do so I will add time to your session  to make up for later arrival or adjust the service chanrge accordingly.

I feel quite self-conscious; what treatments can I have where I don’t have to remove my clotheE
ar candles, Indian Head Massage, Reiki, Angelic Energy Therapy,  manicures, Crystal therapy and Colour therapy are all treatments where you do not have to undress. Reflexology is pretty much the same, but as they work on the feet, you do need to remove socks/tights for this one

Who do you have treatments with?

 I have a variety of people that I go to see according to where I am at. I have treatments weekly to top up my battery levels, to help to manage my health and also because I am giving to others all the time, it’s a vital part of my self-care routine. I enjoy massage (aromatherapy, hot stone and sports), reflexology and reiki, and I have regular osteopathic treatments including cranial osteopathy, and also use homeopathy and appreciate good nutrition too.

I have really tickly feet, can I still have reflexology?
Yes, most people who find that they are have ticklish feet can tolerate having their feet worked on with reflexology as it uses a firmer pressure, which is less tickly.

Will Treatments make me Better?
We can never guarantee that treatments will work for you or make you better. Everyone is different and everyone benefits from treatments in different ways – just as they do with conventional medical treatments, it works for some and for others it doesn’t.

Will I Notice A Difference?
A general guideline for treatments is that you should really notice some benefit right from the first treatment – even if that is that you enjoyed the treatment and felt relaxed. That is a good start. As treatments progress you should notice a difference in your condition; symptoms may start to subside or get better. Sometimes those symptoms will return and treatments – like medication – may work in helping to keep symptoms at bay.
Sometimes a treatment will work well for a while, then as a condition improves or changes slightly, another type of treatment will work better.

How long will it take?
For some people who have had issues for many, many years, it can be a long journey of several years + of treatments. In my own particular case I started to notice benefits immediately, but sometimes it was one step forward, one step back and there were quite a few issues and layers to work through. This can be quite common with chronic conditions. Wellness is often seen as being a journey, not something that happens overnight and the person has to want to get better, there has to be a genuine commitment to wellness. The more treatments I had, more frequently, the more I benefited – once I found the right therapists. The need for them then lessened and although I didn’t need them as frequently I still have them to keep my battery levels topped up as I am giving all the time in my job. Also during times of stress, the need for more frequent treatments is likely to rise.


Which Therapist Should I go to?
You should be comfortable with the therapist; some therapists are suitable for some people and not for others. You should feel safe and relaxed with the therapist. If you have any reservations, any discomfort or do not feel comfortable then it is likely that the therapist isn’t the right one for you.
Most therapists will meet with you first to see if they are right for you – just ask.

Do Therapies Hurt?
Mostly therapies are very relaxing. However, sometimes therapies can be a little uncomfortable, for example in the case of massage if you are very tense and have knots, there can be tenderness whilst these are being worked on.
After a massage people may feel a bit sore – much like if we’ve over-exercised. However, your therapist should check in with you to see if you can tolerate the pressure they are using and you should be comfortable enough with your therapist to let them know if you are not comfortable. It is counterproductive to therapy if you feel tense, as if you have to tolerate it or endure it to the point where it is upsetting.
Some people do have a ‘no pain no gain approach’ and for such people they are often comfortable and ok with it. This is usually because they have a strong sense of accompanying relief that their condition will get better by the use of firm pressure on certain areas of tension.

I’m nervous about undressing

I completely understand about this, as this has been my journey too. You could try some therapies, such as reiki or reflexology, where you don’t have to disrobe first, to see if you feel comfortable with me as a therapist.

If you are coming for a massage, I always leave the room whilst you are getting undressed (unless you are happy for me not to). I will give you a towel to cover yourself with and I will hold this towel up to use as a screen so I cannot see you whilst you turn over. I only uncover the parts of you that need to be massaged (legs, arms, shoulders, back). I ask that you leave underwear on and if you are wearing one I can unhook your bra, when you turn over and hook it back up again after. I appreciate that lying on a therapy bed can be a bit daunting and leave some people feeling rather vulnerable. Please let me know when you book in if this is the case for you, so that I can take extra care to check in with you that we are proceeding with the treatment at a pace that is comfortable for you.  At any point during the treatment if you are uncomfortable we can stop immediately.

Also please be assured, as massage therapists we are focusing more on what is going on within you, rather than how you appear.

What should I do after my treatment?

Preferably try to relax, drink sufficient water to flush through any toxins that maybe released. Aftercare advice is to try to help you to make the most out of your treatments, but we are all different. Listen to your body.

The ideal would be to try to avoid alcohol, smoking and heavy meals that will put your body under more strain. However sometimes people feel energised and go to the gym or for a run and find that the treatments have helped them. Try to avoid driving long distances or operating heavy machinery in case you are sleepy. If it is your first treatment and you have a lot of tension, arranging for someone to drive you home after maybe a good idea.